Help & support

We're here to help you and your team reach your goal. Most questions are answered below — if you're still stuck, get in touch and we'll respond as soon as we can, usually within two business days.

Email support@nikea.app

Common questions

Connecting a wearable or Health app

Open the app, go to Sync, and connect Apple Health, Garmin, Fitbit or Health Connect. Make sure you grant the health permissions the app requests so your activity counts toward your challenges.

Joining or creating a challenge

Create a challenge from your dashboard and invite teammates by username or with a share link. Tap an invite link and choose Join to be added.

Coins, prizes and rewards

Coins are a virtual currency used for challenge entries and prizes; they can't be exchanged back to cash. Buy coins in the app, and redeem them for rewards from your Wallet.

Deleting your account

You can permanently delete your account and data at any time from Profile → Delete account, or by emailing us.

Privacy & your data

Read how we handle your information in our Privacy Policy, review the Terms of Use, or delete your account.

Nikea is operated by A1Force Pty Ltd (ABN 37 623 229 327).
Support: support@nikea.app

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